Privacy Policy

Julian's Vending LLC dba Aurora Creative Werks ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit auroracreativewerks.com and use our client portal.

We do not sell your personal data, and we do not currently use advertising or tracking cookies.

1. Information We Collect

We may collect the following categories of information:

• Contact Form Data: Name, email address, project details, and any other information you provide when reaching out.
• Portal Account Data: Authentication credentials, session data, and preferences when you log into the client portal.
• Project and Survey Content: Responses to onboarding questionnaires, project requirements, and feedback.
• Uploaded Files: Documents, images, and brand assets you submit for your project.
• Technical and Security Logs: IP addresses, browser types, timestamps, and request logs used strictly to ensure the security and functionality of the Site.

2. Purposes of Collection

We use the collected information solely to:

• Communicate with you regarding inquiries and proposals.
• Provide, operate, and maintain the client portal.
• Fulfill design and development services as requested.
• Improve the technical stability and security of our platform.

3. Cookies and Tracking

We use only essential cookies required for session management, authentication, and saving your portal UI preferences. We do not use third-party analytics or advertising cookies. For more details, please review our Cookie Policy.

4. Sharing and Processors

We do not share, sell, or rent your personal information to third parties for their marketing purposes. We use trusted third-party service providers (processors) strictly to operate our infrastructure:

• Replit: Provides hosting, deployment, database, and object storage infrastructure.
• Resend: Handles the delivery of transactional and administrative emails.

These processors are authorized to use your personal information only as necessary to provide these services to us.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including ongoing project requirements, dispute resolution, and compliance with legal obligations.

6. Security

We implement reasonable administrative and technical safeguards designed to protect your personal information against unauthorized access, loss, or misuse. However, no internet-based service is completely secure, and we cannot guarantee absolute data security.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the right to access, correct, or request the deletion of your personal data. You may submit such requests by emailing us at the address provided below.

8. California Privacy Rights

If you are a resident of California, you are granted specific rights regarding access to your personal information under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). We affirm that we do not sell personal data. California residents may request disclosure of data collection and request deletion of personal information by contacting us.

9. Children's Privacy

Our services are intended for businesses and professionals. We do not knowingly collect personal information from individuals under the age of 18.

10. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be reflected by the updated Effective Date at the top of the page. Your continued use of the Site indicates your acknowledgment of the updated policy.

11. Contact Us

For questions or concerns about your privacy or to exercise your rights, please contact us at hello@auroracreativewerks.com.